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Automate Case Resolution (Power Automate + Process)
Haseeb Ahmad
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Understanding Microsoft Agents Webinar 06-11-25
Alister_M
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Michael Gernaey – Community Spotlight
Scott_itD Community Manager
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Congratulations to the May 2025 Top 10 Community Leaders! 🎉
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Using Aggregate Functions with QueryExpression in Dynamics 365

In Microsoft Dataverse, developers often need to retrieve summarized data (e.g., count, sum, average) instead of full record sets. While QueryExpression is designed for row-level queries, it can perform aggregate operations when configured properl...

Inogic 1,023 Super User 2025 Season 1
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Dataverse/MSCRM: Work with Masking Rule

In this blog we will see how to work with Masking Rule in MSCRM or Dataverse

Ram Prakash 5,274 Super User 2025 Season 1
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Transform Business Ideas into Solutions with Power Platform Plan Designer

When creating a business plan, makers often need to define and organize the data that powers their solution. With the latest update to Plan Designer, there’s now a more powerful and unified way to do this. Everything needed to model, structure, an...

Inogic 1,023 Super User 2025 Season 1
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System Complexity Guide: Robust Automation Systems with Copilot Studio

When we build automation, the system design becomes complex if you want to process data or if the automation we are trying to systematically solve needs more control from monitoring or the endpoint where the user can interact. The complexity arise...

Balagopal Madhusood... 6
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Enhance File Management with the Attachment Control in Dynamics 365

To manage customer interactions effectively in Dynamics 365, it’s essential to have all relevant files—documents, screenshots, and other supporting materials—readily accessible. One way to enhance this process is by using the Attachment Control on...

Inogic 1,023 Super User 2025 Season 1
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Bulk Delete Operation in Dataverse/MSCRM

In this Blog, we will see how to use Bulk Delete Operation in Dataverse/MSCRM

Ram Prakash 5,274 Super User 2025 Season 1
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Copilot Studio: Local Doc Retrieval & Email Automation

In our last blog, "Automating Local Document Retrieval and Email Drafting with attachment by using Copilot Studio Part 1" we discussed how a tailor-made solution developed with Microsoft Copilot Studio enables you to find and exact project informa...

Inogic 1,023 Super User 2025 Season 1
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Automate Case Resolution (Power Automate + Process)

In this blog, I demonstrate how to resolve a case in Dynamics 365 using a custom classic process with a bound action, triggered via Power Automate. Since Power Automate alone cannot directly set the case status to resolved, this workaround offers ...

Haseeb Ahmad