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Power Platform Community / Forums / Power Automate / Run-only user cannot r...
Power Automate
Suggested Answer

Run-only user cannot run any flows! Help.

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Posted on by 2
I have unassigned and reassigned the PA license to the user, I have removed them as a run-only user in the flow, and I have tried to run the flow in incognito mode. Nothing has worked. It is specific to their account as other users can run it fine. All connections are assigned (user does not set up any connections themselves).
 
A run-only user in our organization cannot run any flows. The same error message comes up each time: The usage configuration '<null>' could not be found in integration account '[redacted]'.
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I have the same question (2)
  • Suggested answer
    Michael E. Gernaey Profile Picture
    53,969 Moderator on at
     
    How is the flow triggered? Via Power Apps? Excel? Copilot? SharePoint? Manual but from what?
     
    Either way, go into the environment itself, go to ... More and go to connections.
     
    Delete any connection that the user has in their name, regardless of if you removed Run-Only or not. for them it continues to believe they are setup to specifically run that flow as Run Only.
     
    Also, verify who the connections are shared with and include them if necessary.
     
    I would try one other thing and that is to do a Save As and save the flow as a copy. Remove all connections from every action, and then put them back, creating new connection references. Save and have them try that one.
     
    In the end its usually as simple as a Share is Missing on a Connection or the user is missing a permission or they still have a connection that is bad.
     

    If these suggestions help resolve your issue, Please consider Marking the answer as such and also maybe a like.

    Thank you!
    Sincerely, Michael Gernaey
  • CU17112030-0 Profile Picture
    2 on at
    I ended up deleting one of my connections in the Connections tab and removing and adding back the user as a run-only user. This fixed the flow I was testing, and subsequently, all other flows. 

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