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Power Platform Community / Forums / Power Automate / The new version of pow...
Power Automate
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The new version of powerRPA desktop cannot be installed properly, and an error is reported

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新版 powerRPA 桌面无法正确安装,因此报告错误
事件查看器产品:桌面版Power Automate 报告错误——错误1920。服务“Power Automate crash monitor service”(PADCrashMonitor)未能启动。确认你拥有足够的权限启动系统服务。
 
 
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    Sunil Kumar Pashikanti Profile Picture
    2,039 Moderator on at

    This usually happens when the installer can’t start the Power Automate crash monitor service, and it’s almost always a permissions issue, not a broken install.

    Quick things to check:

    • Make sure you run the installer as Administrator
    • Check in services.msc if PADCrashMonitor exists and try starting it manually
    • Fully uninstall Power Automate Desktop, then reinstall clean
    • Temporarily disable antivirus or endpoint protection if your company allows it
    • If it’s a work machine, your account may be missing “Log on as a service” permission, so IT may need to help

    Bottom line: the install is failing because Windows won’t allow the service to start. Fix the permissions or security restriction, and the install should complete normally.

    ✅ If this answer helped resolve your issue, please mark it as Accepted so it can help others with the same problem.
    👍 Feel free to Like the post if you found it useful.

    Sunil Kumar Pashikanti, Moderator
    Blog:
     https://sunilpashikanti.com/posts/

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