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Power Platform Community / Forums / Power Automate / Approving/Rejecting An...
Power Automate
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Approving/Rejecting Annual Leave requests

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Posted on by 51
I created a Microsoft Form and a SharePoint list in advance of creating a PA flow for annual leave requests. The flow does work, HOWEVER, there is something strange going on with the Condition element. When the "outcome" is either approved or rejected, the SharePoint doesn't update from its default setting of "Pending". Also, irrespective of whether the request has been approved or not, the person requesting leave will always receive a notification saying it has been rejected.
 
What am I doing wrong?
 
Thanks.
 
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  • David_MA Profile Picture
    14,231 Super User 2026 Season 1 on at
    Please show a screen shot of the flow and the configuration of the action that updates the SharePoint list. Also show the configuration of the condition you're using to determine whether to send an approved or rejected notification.
     
    Without seeing what you are doing, one can only guess as to what the issue may be.
  • Suggested answer
    Haque Profile Picture
    1,815 on at
    Hi @PB-04020944-0,
     
    Let's look around the condition and logics of two main areas that you mentioned: 
     
     
    1. SharePoint list not updating from "Pending": Not sure if the update action is inside the wrong branch of the condition- if that is the case this often happens. Onre more reason can be if the Condition’s logic does not correctly evaluate the approval outcome. For example, if you check for the outcome as a string but the actual value is different or case-sensitive, the update step may never run.
    2. Notification always saying "Rejected": This usually means the notification email action is placed outside the Condition or is always triggered regardless of the approval result. Can we check if the condition is misconfigured so that the "Rejected" branch runs even when the outcome is "Approved."?
     

    I am sure some clues I tried to give. If these clues help to resolve the issue brought you by here, please don't forget to check the box Does this answer your question? At the same time, I am pretty sure you have liked the response!

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