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8Hi Experts,
I am trying to restore transcript state on page reload using WebChat's Redux store, so that i can re-load the previous conversations.
I am trying to restore transcript state on page reload using WebChat's Redux store, so that i can re-load the previous conversations.
But in certain cases, the transcript is coming as empty. please see the attached snippet, around the IF loop area seems the issue.
--- if (!transcript || transcript.length === 0) { ## this is where the issue seems like
--- if (!transcript || transcript.length === 0) { ## this is where the issue seems like
Please share some thoughts to fix this issue ?
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