Multilingual Agents in Copilot Studio: Enabling Multi-Language AI

Nowadays, customer interactions often span many languages. Microsoft’s Copilot Studio provides a powerful way to build multilingual agents, chat agents or bots that can seamlessly converse in more than one language while being maintained as a single agent.

What is a Multilingual Agent?

A multilingual agent in Copilot Studio is an agent that:

• Has one primary language but secondary languages can be added.
• Can respond to users in any of those languages.
• Detects or switches languages automatically according to the language of the prompt.
• Can switch language during a conversation.

Why Use Multilingual Copilot Agents?

Modern customer interactions often cross language barriers. Multilingual agents help organizations:

• Deliver localized support in real time.
• Enhance user satisfaction by responding in their preferred language.
• Reduce duplication of agent logic and content.
• Maintain consistency in tone and behavior across all languages.

Whether it’s a global support desk or a multilingual sales assistant, Copilot Studio multilingual bots make conversations more natural and inclusive.

Step-by-Step: How to Build a Multilingual Agent in Microsoft Copilot Studio

Step 1: Create a New Agent

1. Sign in to Microsoft Copilot Studio.
2. Navigate to Agents > click New agent to create a new chatbot.
3. Choose a primary language for your agent.

Step 2: Add Secondary Languages

1. Open the agent you just created.
2. Go to Settings > Languages.
3. Click Add Secondary Languages in the Settings panel.
4. Select the languages your agent should understand and respond in...Read More>>