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In today’s competitive landscape, giving your sales team smart tools is vital. One such game-changer is the Sales Qualification Agent — a smart assistant that simplifies lead evaluation and personalized outreach. But before your team can fully ben...
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Microsoft has introduced Translytical Task Flows (Preview) in Power BI, enabling users to perform transactional actions like creating, updating, deleting records, and triggering workflows — all from within a Power BI report. This innovation transf...
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Microsoft has introduced a new Customer Service (preview) plugin in Dynamics 365 to enhance support using AI. This out-of-the-box plugin requires no setup and allows Copilot to pull information directly from case records. Agents can use natural la...
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Are you working on a Dynamics 365 Customer Engagement (CE) project and facing challenges integrating a payment system that needs access to sensitive data—like a customer’s full bank account number?You’re not alone.Imagine developing backend plugin...
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In Microsoft Dataverse, developers often need to retrieve summarized data (e.g., count, sum, average) instead of full record sets. While QueryExpression is designed for row-level queries, it can perform aggregate operations when configured properl...
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In this blog we will see how to work with Masking Rule in MSCRM or Dataverse
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When creating a business plan, makers often need to define and organize the data that powers their solution. With the latest update to Plan Designer, there’s now a more powerful and unified way to do this. Everything needed to model, structure, an...
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When we build automation, the system design becomes complex if you want to process data or if the automation we are trying to systematically solve needs more control from monitoring or the endpoint where the user can interact. The complexity arise...