web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Apps - AI Builder / Training custom docume...
Power Apps - AI Builder
Unanswered

Training custom document processing model failed

(1) ShareShare
ReportReport
Posted on by samcan 10
Hi,
 
We've been training a custom document processing model, but have now run into a Training failed and the model cannot be used error two times in a row. As I have almost 800 documents in the collection, how can I identify what document is causing the issue? Or is this an AI Builder issue? The support bot pointed me to known issue# 5616431 (from early September) covering that issue, but that was resolved, and I don't know when it was resolved so don't know if I should already have the fix or not.
 
Thanks!
Categories:
AI Builder
I have the same question (0)
  • Michael E. Gernaey Profile Picture
    Michael E. Gernaey 50,275 Super User 2025 Season 2 on at
    Training custom document processing model failed
     
    This is hard without being able to be there, from here my suggestion would be to train in batches instead all at once, until a batch fails, then you can narrow it down.
     
    It could be AI Builder, and it could always be that your environment versions are behind what has the fix in it.
     
  • samcan Profile Picture
    samcan 10 on at
    Training custom document processing model failed
     
    Thanks; I've been training in batches, but when I reran the training yesterday (it takes multiple hours so I do it before logging off for the day), I *think* I started from my last published version, not my last trained version with the new docs. But not sure.
     
    I don't have admin access to Power Platforms to see what version anything is on; is there a version field I would be telling our IT to look for? Or any kind of logging?
     
    Thanks!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Welcome to the Power Platform Communities
Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Tom Macfarlan – Community Spotlight

We are honored to recognize Tom Macfarlan as our Community Spotlight for October…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Apps

#1
WarrenBelz Profile Picture

WarrenBelz 839 Most Valuable Professional

#2
developerAJ Profile Picture

developerAJ 489

#3
Michael E. Gernaey Profile Picture

Michael E. Gernaey 397 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Question for everyone : How are you using Create Text GPT in AI Builder?

Product updates

Microsoft Power Platform Community release plans