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Power Platform Community / Forums / Copilot Studio - Bot Administration / Agent using Dataverse ...
Copilot Studio - Bot Administration
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Agent using Dataverse (of Dynamics 365), how to manage credentials

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Posted on by BusyIntelligence 312
Hi, I have an agent that does exactly what I want. 
It uses several Knowledge sources, one of them being the Dataverse of our Dynamics 365 Customer Service environment.
On one of the Subjects the agent starts a Power Automate flow that modifies some data of a case in that same Dataverse environment.
So, all's good and users are happy.
 
One thing is not like I want.
The agent currently uses my (admin) credentials when connecting to the Dataverse.
I cannot find a way to make is so that the credentials of the actual user are used.

Does one of you know how to do that, or point me to the correct documentation (which of course I searched for but wasn't able to find)?
 
Kind regards, Maurits
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  • Suggested answer
    sandeep_angara Profile Picture
    sandeep_angara 208 on at
    Agent using Dataverse (of Dynamics 365), how to manage credentials
    @BusyIntelligence
    Head to your Power Automate flow and in the details section, change the Run only users setting. See attached.


     
    If this answers your question, please consider marking this answer as verified. 
    Thank you.

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