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Posted on by KevinGador

685 Super User 2025 Season 2

Whenever I try to go to my site it always say

"Something went wrong, there was a problem loading. If this issue persists contact Microsoft Support"

in power pages landing site it says

The website record for this site has been changed or deleted. Review settings in theadmin center.

and I cant even edit it or preview. What happened to my power pages site? How am I able to edit the site again?

There is one tab of mine that has it in edit mode but I cant even preview it or make any changes. When I preview it becomes stuck with "Portal Provisioning"

What I recently did with the site is I deleted the languages and I only retained english.

UPDATE: now that one tab that got the site open has been disconnected...now I got no way to go in the site

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KevinGador 685 Super User 2025 Season 2 on at

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I have found the solution...

first I checked my site checker and it suggested "Portal Startup Issue" and then gave this link: Site Checker startup issues | Microsoft Learn

none of this works so I kept on checking whats the issue

in the admin center go to power pages tab -> select your power pages -> click edit right beside "see all" there you will see "website record" mine is blank because I somehow mistakenly deleted it?? (you have to have a backup in the environment in order to restore it to previous version which still contains the deleted website record)

after selecting a website record, restart the site by clicking site actions

and then I was able to open my power pages again as well as edit it but this website record doesnt contain everything I've created so I am starting from the top...
a lesson for me to store a backup...

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