Power Platform CommunityForums Copilot Studio - Bot Analytics Chatbot is not working

Chatbot is not working

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Posted on by LR-14111729-0

I have created a chatbot through copilot studio, when I try it, I don't have answers back, the asset is connected to SPO site that contains all the information that chatbot needs to generate an answer.

the message that I receive is: "No information was found that could help answer this".

What I can to do or what I can to try?

Thanks.

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SaiRT14 1,474 on at

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Chatbot is not working

I had similar issue:

Verify Data Source Connection: Ensure the SharePoint Online (SPO) site is correctly connected and accessible.

Check Permissions: Confirm that the chatbot has permission to access the SPO site content.

Review Data Indexing: Make sure the necessary information on the SPO site is indexed and formatted for retrieval.