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Power Platform Community / Forums / Copilot Studio - Bot Extensibility / Customizing the MCS Ag...
Copilot Studio - Bot Extensibility
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Customizing the MCS Agent UI in a Custom Website

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Posted on by JB-19021616-0

Hi Team,

I have successfully integrated the MCS agent into our custom website using the iframe code snippet. However, I am looking for ways to customize the UI of the embedded agent to better align with our website’s design.

I have already explored options through the iframe approach, but it appears that customization is limited or not possible this way. Could you please advise if there are any supported methods or alternative approaches to customize the UI of the MCS agent within a custom website?

Appreciate your guidance and suggestions.

Thanks

Categories:
Bot Framework
  • Suggested answer
    Arild Aarnes Profile Picture
    Arild Aarnes 96 on at
    Customizing the MCS Agent UI in a Custom Website
    Hi,
     
    You should be able to do quit a lot of customization by using the information from Customize the look and feel of an agent - Microsoft Copilot Studio | Microsoft Learn
    You will be able to change colors, fonts, avatars, chat bubbles etc. to make it align with your website design by using the instructions in the "Customize the default canvas (simple) section"
     
    The Copilot Studio Kit GitHub - microsoft/Power-CAT-Copilot-Studio-Kit, also have a Webchat Playground tools that can help to explore the possibilities.
     
    As a last resort you can host your own chat canvas and have complete control over the look and feel, but this is a more complex operation and involves custom development.
     
    Arild
     
     

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