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Veryfy your identity via link

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Posted on by KR-17060812-0

Power App - Link was send to me but requires me to "Verify your identity" but only gives me two options through the authentication app and not via text message or call? The link is part of a different organization so my authentication app does not work but does not give me an option for text message or call to verify.

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BCBuizer 22,228 Super User 2025 Season 1 on at

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Veryfy your identity via link

Dear @KR-17060812-0,

Alternative sign-in methods may have to be set up in the account's security info: My Sign-Ins | Security Info | Microsoft.com.

You do need to have access to the account to set up sign-in methods, so if you don't have that, you'll first have to get in touch with the support organization to restore access.

If this reply helped you in any way, please give it a Like 💜 and in case it resolved your issue, please mark it as the Verified Answer ✅.

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