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Session Id : KOhPorJGp7dE85Uz6jwbu5
Copilot Studio - Calling Actions from Copilot S...
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Email reply is undelivera

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Posted on 20 May 2025 17:00:34 by
Hi - I have configured an agent to send a reply to an email which has scanned the email for questions and provided answers using the knowledge provided - but when it triggers I get an undeliverable message, further below.
 
The thing is - the emails work as I've had it for years (SPF, DKIM etc all ok) - any ideas?
 
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    stampcoin Profile Picture
    2,509 on 20 May 2025 at 18:05:47
    Email reply is undelivera
    The message already said the email was rejected by email provider.
    you have to make sure recipients side list this in white list. so it can pass through 

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