Power Platform Community Forum Thread Details

PowerApps pipeline stuck and keeps loading

I have PowerApps application and I was deploying my app through PowerApps Pipeline from Dev to Test env or to PROD env.

it was working, but suddenly yesterday, when I deployed, the pipeline keeps loading and doesn't finishes, and there is no cancel or retry buttons. how can I fix this issue.

it just shows: currently deploying version 1.0.0.256

any ideas how to resolve the pipeline problem.

Got this info while working on opening ticket with Microsoft for a similar issue (still working through this):

Troubleshooting Stuck Pipeline Deployment in Power Platform

Issue Summary:
Your deployment pipeline in the IT1-PROD environment is stuck at the message 'Currently deploying version 1.0.0.25', despite the application showing successful deployment and no error messages or feedback.

Recommended Steps:

Check Run History and Logs:
- Review the 'Run history' tab for the pipeline to identify any hidden errors or incomplete steps.
- Examine pipeline logs for any clues about the deployment status or potential issues. If the default logs do not provide enough information, consider enabling verbose logging for more detailed diagnostics.
Validate Permissions and Roles:
- Ensure your account has the necessary permissions, such as Environment Maker or System Admin roles, in both source and target environments.
Environment and Solution Checks:
- Confirm that both environments are correctly configured (e.g., sandbox/production, region, managed status).
- Verify that the solution is a managed solution and not a patch, and that there are no missing dependencies.
Common Pipeline Issues:
- Pipelines may get stuck due to resource access permissions, job time-outs, or issues with the agent running the pipeline.
- Review the error analysis page and agent details for further insights.
Next Steps if Issue Persists:
- If the deployment status remains stuck and no errors are visible, consider restarting the pipeline or promoting your account to system admin for additional access.
- Download complete logs for deeper analysis if the summary page does not reveal the root cause.

Challenges and Practical Examples:

Sometimes, even with successful validation and correct environment setup, deployments can hang due to backend issues or unexpected environment states. Reviewing logs and run history is essential for diagnosing such problems.

References:
All troubleshooting steps and recommendations are based on best practices for Power Platform and Azure Pipelines deployment issues [1][2].

[1]: https://community.powerplatform.com/forums/thread/details/?threadid=20593df0-ba3b-f011-b4cc-7c1e5249351c "Power Platform Pipeline Stuck at "Pre-deploy in Progress" – No Errors ..." [2]: https://learn.microsoft.com/en-us/azure/devops/pipelines/troubleshooting/troubleshooting?view=azure-devops "Troubleshoot pipeline runs - Azure Pipelines | Microsoft Learn"

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