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Power Platform Community / Forums / Copilot Studio - Bot Analytics / Knowledge
Copilot Studio - Bot Analytics
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Knowledge

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Posted on by AB-05080853-0 2
Hi I have a few questions I would like to get clarification for
1) Any way to get our agent to access intune
2) Why is it that the agent gives me different answers sometimes 
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  • Verified answer
    Bezanca Profile Picture
    Bezanca 181 on at
    Knowledge
    Hey AB-05080853-0

    1) 
    There is already a prebuilt Copilot for Intune. Have a read here -
    https://learn.microsoft.com/en-us/intune/intune-service/copilot/copilot-intune-overview

    2)
    Here are some tips to help with answer accuracy and consistency - 

    Instructions - 
    List detailed instructions that the agent must perform
    Also give it instructions to what NOT to do

    Knowledge
    Turn off Web Search so your agent cant search public websites for answers.
     
    Topics
    Go into the Conversational Boosting topic, click the 3 dots next to create generative answers, then click properties, turn off 'allow the AI to use its own general knowledge'. 



    Let us know if any of these tips improve the answers from your agents!

    --

    If this post has answered your question then please mark this answer as verified. Thanks!

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