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Copilot Studio - Bot Administration
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Blocking message when register

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Posted on by 18
Hi,

I am trying for several days to regsiter modification on my Bot but with an error message to blocks me to register.
What I am doing is to add a connection to powerautomate to send automatically an email.
 
Here is the error message I have :
"HTTP Status:BadRequest, ServiceRequestId: b791708f-0b9a-41ef-9fea-7a2015a9602b [0x80040265:IsvAborted] {"statuscode":500,"statusdescription":"Internal Server Error","errors":[{"code":10000,"message":"There is no active transaction. This error is usually caused by custom plug-ins that ignore errors from service calls and continue processing."}]}
Informations de diagnostic : ID de demande de service : b1c1e11e-9532-4622-914c-92402b076a6c ID de session : 120a4d40-92e0-11f0-b945-ebe153ed943f"
 
I have succeeded to create such connexion , but currently it is now impossible.
Could you please facilitate ?
 
Best Regards.
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I have the same question (1)
  • Michael E. Gernaey Profile Picture
    50,247 Super User 2025 Season 2 on at
    Blocking message when register
    Hi @OSIBK
     
    Can you clarify for me. You are talking about registering an agent, but you are showing a screen trying to add a tool correct?
     
    Can you explain what you are doing exactly
  • OSIBK Profile Picture
    18 on at
    Blocking message when register
    Agent is already created and registered. And it contains already some PowerAutomate flows.
     
    Now, I want to modify it by adding a new flow (new tool PowerAutomate).
     
    The flow is either already created in Power Automate (My Flows), either created in the Agent itself (Agent Flows).
    When I have finished to define entries, I register. But there is the error message.
     
  • Michael E. Gernaey Profile Picture
    50,247 Super User 2025 Season 2 on at
    Blocking message when register
    Hi @OSIBK
     
    Can you please tell me and/or show me what connectors etc you are using in the Flow?
     
    You mentioned you get this error regardless of if its Agent Flows or External Power Automate flows, but can you tell me what they are doing, I'd like to understand which action / trigger is causing the problem.
  • OSIBK Profile Picture
    18 on at
    Blocking message when register
    Hi Michael,
     
    Thank you for taking this issue into consideration also.
     
    What I am trying to do is to add a flow to by Bot in order to send an automatic mail with a resume of the issue and the name of the user.
    I have attached a presentation where all steps leading to the error message have been detailed.
     
    Looking forward to the results of you investigation.
     
    Kind regards.

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