web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate - Process Mining / File System Connection...
Power Automate - Process Mining
Unanswered

File System Connection not working anymore

(0) ShareShare
ReportReport
Posted on by MB-13091001-0 11
Hello, 
I have a flow that extracts files from a network folder via Gateway and sends them by email to some users. The flow has always worked until a few weeks ago, and now it no longer works. The error I get is the following: Bad Gateway-
the request to the on-premises data gateway has timed out. Basically, the file system action that should access the network folder no longer works; it hangs, and after several attempts it fails. I checked and the gateway is working perfectly, and if I access the folder from that PC, I can see all the files it contains.
Do you have any ideas what this issue could be related to?
Categories:
Permissions
I have the same question (0)
  • Expiscornovus Profile Picture
    Expiscornovus 32,744 Most Valuable Professional on at
    File System Connection not working anymore
     
    Are you using a personal or an enterprise gateway?
     
    Microsoft has articles with steps for both type of gateways, which might be a first good thing to check
    https://learn.microsoft.com/en-us/power-bi/connect-data/service-admin-troubleshooting-power-bi-personal-gateway


     
    Happy to help out 😁

    I share more #PowerAutomate and #SharePointOnline content on my Blog, LinkedIn, Bluesky profile or Youtube Channel
  • MB-13091001-0 Profile Picture
    MB-13091001-0 11 on at
    File System Connection not working anymore
     
    I'm using an enterprise Gateway updated to the last version available 

    Thank you for your reply
     
  • Expiscornovus Profile Picture
    Expiscornovus 32,744 Most Valuable Professional on at
    File System Connection not working anymore
     
    Have you tried exporting the Enterprise Gateway logs and having a look in those?
     
    You can also share those log in a support ticket and ask Microsoft for help
    https://learn.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem-tshoot#export-logs-for-a-support-ticket


     
    Happy to help out 😁

    I share more #PowerAutomate and #SharePointOnline content on my Blog, LinkedIn, Bluesky profile or Youtube Channel
  • MB-13091001-0 Profile Picture
    MB-13091001-0 11 on at
    File System Connection not working anymore
     
    I've checked recent gateway logs and I found out this error: Non-gateway network exception encountered in activity scope: System.ServiceModel.CommunicationObjectAbortedException: The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it has been Aborted.
    Might this be related to the issue I have?
     
    Thank you
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Welcome to the Power Platform Communities
Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Tom Macfarlan – Community Spotlight

We are honored to recognize Tom Macfarlan as our Community Spotlight for October…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Automate

Last 30 days Overall leaderboard

Featured topics

Welcome to the Process Mining Community forum

Product updates

Microsoft Power Platform Community release plans