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Hi everyone,
I'm encountering an issue in Microsoft Copilot Studio when I upload a file (e.g., PDF, DOCX, etc.). The file uploads successfully while interacting with chatbot, but it doesn’t seem to be indexed, and the chatbot is unable to use the content for answering questions or generating summaries.
Even after waiting some time, the bot doesn't recognize the file's contents. Has anyone else experienced this? Is there a step I'm missing to ensure the file is indexed properly and accessible to the bot? what is the best way to accomplish this?
Any help or insight would be appreciated!
Thanks in advance.
Hi Balagopal,
Thanks for the info!
Just to clarify — my issue is with files uploaded during a chat, not via the knowledge base. The upload works, but the chatbot doesn’t seem to use the content (e.g., for summaries or answers). I’ve checked file size and tried different browsers, but no luck.
Do you know if real-time file parsing is supported? Or is there a specific setup needed for the bot to read these uploads?
Appreciate any guidance!
Thanks,
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