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Power Platform Community / Forums / Copilot Studio - Autonomous Agents / Updating already sent ...
Copilot Studio - Autonomous Agents
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Updating already sent message in the chat dynamically

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Posted on by CU24090402-0 2
I have one query related to CoPilot Studio agents. We have a scenario where we want dynamically updating a message after it has already been sent to the user. Is something like this possible in Copilot Studio?
As a workaround, if the already sent message can be deleted then that also works for me. It would be great if anybody helps me on this one.
I have the same question (2)
  • bikeknife Profile Picture
    bikeknife Microsoft Employee on at
    Updating already sent message in the chat dynamically
    Hi @chiaraalina 

    I was literally just exploring the second scenario you called out this afternoon. My initial thought was to trigger an agent flow that used the Update an Adaptive Card action. The issue with that is that the message ID associated with sending the card is needed.

    I was about to look into HTTP calls from the agent itself to it's own Direct Line channel for transcripts. I'm not sure if that would reveal anything useful but it was something to try. I'm really glad I happened upon your reply.

    I'm well acquainted with Adaptive Cards in cloud flows but I'm unfamiliar with the refresh logic concept. There have been some welcome updates to the AC platform recently and it's pretty exciting. I was just told that schema 1.6 will be supported in the near future 🥳
     
    I'll look around for more info on refresh logic but are there any resources you'd recommend?
  • chiaraalina Profile Picture
    chiaraalina 445 on at
    Updating already sent message in the chat dynamically
     
    I don't think it possible. In Copilot Studio itself, you can’t edit or delete a message after it’s been sent.
     
    Two options come to mind as potential workarounds:
     
    1. Post an “updated” message
      Send a new message with the updated content. You can also reference the earlier message. But: Old message stays visible (not replaced or removed)
       
    2. Use Adaptive Cards (Teams only)
      If you're deploying on Microsoft Teams, you can build a custom Adaptive Card with refresh logic. This allows the card to auto-update when the backend data changes.
      Let me know if you need help with this.
     

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