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Power Automate - Process Mining
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Exporting a Process in the Process Mining App

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Posted on by HR-18021931-0 2
Hi All, 
 
I'm struggling to export my process from the process mining app. I've tried to export a couple of different ways, but I keep getting the same error message. Here is the error message:
 
Task 'Export statistics Untitled as CSV' failed with error 'The proxy tunnel request to proxy failed with status code '407'.''
 
I've attached a screenshot of the error to this message. Has anybody experienced this before? Have we got any ideas on how to fix this? 
 
Thanks. :)
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  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 73 on at
    Exporting a Process in the Process Mining App
    Hi,

    It looks like the screenshot has been deleted now. Was the location a cloud storage or network location? If it is an internal network location, maybe it can be solved by setting up a drive letter for that location. If it is a cloud location, please provide more details about what exact cloud location, so I can try to replicate your challenge.
  • HR-18021931-0 Profile Picture
    HR-18021931-0 2 on at
    Exporting a Process in the Process Mining App
    @André Arnaud de Calavon Thank you so much for your response. The reason for why I need to keep the process model in the cloud is because I get the following error when I toggle that option off in the process mining app.
    I'm not sure what to do. I think you're right, it is an authentication issue, but I'm not sure how to go about rectifying this, silly question, but do you have any suggestions/ideas? 
  • Suggested answer
    André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 73 on at
    Exporting a Process in the Process Mining App
    Hi,
     
    An error 407 means that the authentication is incorrect. It looks like you are trying to reach a cloud storage or network storage where authentication is required. Check whether you need to provide credentials if possible to specify this from the Process Mining app. I haven't exported data to the cloud myself.
    Exporting to a local folder on your device should work without any issue. Probably as workaround, you can export to the local folder and then move it to the final location.

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