web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Power Apps - AI Builder
Unanswered

Training failed and the model cannot be used

(0) ShareShare
ReportReport
Posted on by 2

Dear all,

I have an AI Model of the ‘Document Processing / Fixed template documents’ type that contains 6 collections with around 10 documents each. This model has been working correctly for months.

 

A few days ago, I wanted to update the model, but every time I run ‘Training,’ I get the error message ‘Training failed and the model cannot be used’ (see screenshot).

 

I have tried many different models, documents, and configurations, but I encounter this error every time I train a model that contains more than one collection of documents. This error is systematic.

The error message is not detailed enough to provide any clues for analysis.

I have searched the web but can only find this:

https://community.powerplatform.com/forums/thread/details/?threadid=dd8b5909-20b0-4554-be0a-ed05877f4c7d

 

This analysis does not seem to correspond to my case. I also have the same problem when creating a new template with new documents (e.g. simply 2 collections with 5 documents).

 

Thank you very much for your help.

Categories:
Capture d’écran 2...

Your file is currently under scan for potential threats. Please wait while we review it for any viruses or malicious content.

I have the same question (0)
  • LB-05090919-0 Profile Picture
    2 on at
    Training failed and the model cannot be used
    Hi,
    Yes, thank you. I have at least five documents in each collection.
  • MichaelFP Profile Picture
    1,845 Super User 2025 Season 2 on at
    Training failed and the model cannot be used
    Hello, to training you must have at least 5 documents, do you have loaded 5 documents?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

MS.Ragavendar – Community Spotlight

We are honored to recognize Ragavendar Swaminatha Subramanian as our September…

Leaderboard > Power Apps

#1
WarrenBelz Profile Picture

WarrenBelz 973 Most Valuable Professional

#2
MS.Ragavendar Profile Picture

MS.Ragavendar 366 Super User 2025 Season 2

#3
Power Apps 1919 Profile Picture

Power Apps 1919 343

Last 30 days Overall leaderboard