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Power Apps - AI Builder
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Document automation base kit not running

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Hi all
 
We have installed the Document automation base kit in our environment, but we are having a running issue.  I noticed that the email importer is running and creating a record in the Document Automation Processing Table, with the correct status (Extracting Data) but it's not triggering the next flow "Document Automation Processor" to run.
 
Any help welcome. 
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  • Suggested answer
    BCBuizer Profile Picture
    22,317 Super User 2025 Season 2 on at
    Document automation base kit not running
     
    Since the Document Automation base kit is a solution managed by Microsoft, I sugges to raise a ticket with them. According to what I can find, you should be able to do this via the Power Platform Admin center:
     
     
     
    If this reply helped you in any way, please give it a Like 💜 and in case it resolved your issue, please mark it as the Verified Answer ✅.

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