How can I disable the default welcome message in Copilot Studio?

(1) Share

Report

Posted on by OD-18022025-0

Hi everyone, I'm building a chatbot in Spanish using Microsoft Copilot Studio (classic mode, with generative AI disabled).

Even though I’ve configured my own custom welcome topic with several trigger phrases like "hola", "buenas tardes", etc., every time I test the bot, it starts with the default system message:

"Hello, I’m OTTOBOT, a virtual assistant. I sometimes use AI to respond to your questions..."

I would like to disable or replace that initial system-generated message, and make sure the conversation starts directly with my own greeting and options.

Is there any way to:

Prevent this system message from showing up?
Automatically start the conversation with my custom greeting, even before the user types anything?

Thank you for your help!

Categories:

General

pantalla inicial.PNG

All responses (4)

Answers (2)

OD-18022025-0 6 on at

Like (0)

Report

How can I disable the default welcome message in Copilot Studio?

Dears:

@Ekta Gupta

@stampcoin

First pls sorry me!, too much time to reply you!

Really THANK YOU, this is the situation.

You are amazing people :)

Thanks in advance
Verified answer

Ekta Gupta 36 on at

Like (1)

Report

How can I disable the default welcome message in Copilot Studio?

Hi,

You can disable the Conversation Start Topic and use yours.
stampcoin 2,183 on at

Like (1)

Report

How can I disable the default welcome message in Copilot Studio?

@OD-18022025-0 Hi,

have you get time to check this ?
Verified answer

stampcoin 2,183 on at

Like (2)

Report

How can I disable the default welcome message in Copilot Studio?

@OD-18022025-0 Hi,

Please check below, You can disable it. or modify it.

Enjoy Power Platform and have a great day 🚀 | My LinkedIn

If the answer helps, please consider 👍, Thanks.