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Posted on by CU10111739-1

Hi, I have downloaded Power BI from the Microsoft store but it is asking me to sign in every 2 seconds and doesnt accept a personal email address, only work or school. Which account do I use to log in as none work.? Thanks

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Michael E. Gernaey 52,569 Super User 2025 Season 2 on at

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Hi @CU10111739-1

You need to sign in with your Learner account from the Power Up Program.

If these suggestions help resolve your issue, Please consider Marking the answer as such and also maybe a like.

Thank you!
Sincerely, Michael Gernaey

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timl 36,302 Super User 2025 Season 2 on at

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@CU10111739-1

To clarify this, you would login using your @learnwithpowerup.onmicrosoft.com account.

This is a 'work account', so you would choose the work or school account option, not the personal option.

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