2)
Here are some tips to help with answer accuracy and consistency -
Instructions -
List detailed instructions that the agent must perform
Also give it instructions to what NOT to do
Knowledge
Turn off Web Search so your agent cant search public websites for answers.
Topics
Go into the Conversational Boosting topic, click the 3 dots next to create generative answers, then click properties, turn off 'allow the AI to use its own general knowledge'.
Let us know if any of these tips improve the answers from your agents!
--
If this post has answered your question then please mark this answer as verified. Thanks!
Was this reply helpful?YesNo
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.