Can't connect to PowerBI to Dataverse

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Posted on by TA-30071927-0

I’m currently trying to complete the PowerBI Module for The Power Up Program. I am on stage ‘6. Connect to Students data’ but am having some issues connecting to the dataverse to retrieve data from School Library Solution.

When I connect, I put in my credentials and then get taken to a page within the navigator that look similar to the video. However, as soon as I try expand any of the subfolders to access the data as per the directions in the video (in the first instance we're supposed to search for the 'contacts' table), I get an error saying 'we couldn't authenticate with the credentials provided'. I have already ensured that I am logged in to my PowerUp microsoft account rather than my work one.

Can anyone help? If I can't connect to the source data then I can't complete the exercises in the module.

Thanks

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w.p 6,743 Super User 2025 Season 2 on at

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Can't connect to PowerBI to Dataverse

@TA-30071927-0 Hi

Are you still experiencing the issue, or has it been resolved?

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w.p 6,743 Super User 2025 Season 2 on at

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Can't connect to PowerBI to Dataverse

@TA-30071927-0 Hi

Occasionally, you may need to enter your credentials more than once.
If that happens, try selecting Sign in as a different user and use your Power Up student account again.

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kasraouiah 297 on at

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Can't connect to PowerBI to Dataverse

Hello,

try to authenticate with your power up program account from that section too in power bi desktop

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