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Community user group experience

Your user group experience in our communities should be very similar across the board. For this article, all images are from the Dynamics 365 community.

*Please note that any locations or user groups visible in the images below are representations of functionality.

If you are a user group leader, see "Your Groups Page" below to learn how to create your user group.

 

How to Access User Groups

From the Power Platform or Dynamics 365 community you will choose User Groups from the header at the top of the page:

 

 

Discover User Groups and User Group Events

The user group landing page is called the Discover page and will provide recommended user groups and events.

If you are looking for a user group, you can either enter a new location in the location field or select See all for a full listing of user groups, and you will be taken to the Group search page, see below.

 

While still on the Discover page, you can click on "find events" for a user group event. 

From the event search page, you will be able to filter by location, date, and format of the event. If you find an event that you would like to attend, you can just select "register" or simply click on the event to find additional details. 

Search groups

When you select the See all button under Join a Group from the Discover page, this will take you to the Search groups page. This page will provide recommended user groups, you can choose a new location by typing in the location box, and sort how the results are displayed.

If you do not see a user group in your location, please feel free to create one by selecting the "Start a new group" button.

When you start typing a new location in the location field, suggested locations will automatically render:

Any time you see a user group card, you can select the name of a user group or Learn more on the group card to visit that group, or select Join now to become a member of that user group:

 

 

User Group Info Page

Each user group has a Group info page that provides the location of the user group, the details, and who the group leaders are.

Clicking on any of the group leaders or members names will take you to their community profile.

You can join the group from here, invite other community members, or share externally:

If you decide you no longer want to be a member of the user group, simply select the drop-down for You are a member, and choose Leave group.

User Group Discussion Page

The 'Discussion' page is used for conversations regarding the user group. You can reply to the author of a post, or an individual response and it will be displayed as inline replies:

User Group Member Page

The 'Members' page displays all the members of the user group. Just like on the 'Group info' page, clicking on any of the group leaders or members names will take you to their community profile:

User Group Events Page

The 'Events' page will display upcoming events related to this user group. You do not have to be a member of the user group to join an event:

Your Groups Page

You can access all the user groups you have joined by clicking 'Your groups'. This page is where you can see a thread of all activity related to your user groups, and you can select 'Start a new group' if you would like to create a new user group:

User Group Events

Any time you see a user group event card, the following information is visible:

  • Format: Online, In-person, or both
  • The name of the event
  • Time and date of the event, displayed in your local time zone
  • The name of the user group hosting the event
  • Description of the event
  • Names of the event speakers
  • Location. If the event is online, it will say 'Online event' at the bottom of the card. For in-person events, the event location will display.

You can select the name of the user group event or 'Learn more' on the event card to visit that event page, or select 'Sign up' to sign up for the event:

After you sign up for an event, the 'Sign up' will change to 'Member':

Event Info Page

When you click on an event, all the details will be shown. You can access the user group that the event is linked to by clicking the name of the group in the top-right corner. You can download a .ics file to add to your calendar, you can share the event, and you will be shown other events you might like at the bottom.

You can see the community users that have registered for this event right-side of the 'Event info' page, or select the 'Attendee's tab. 

If decide you no longer want to attend an event, you can select the drop-down for 'You're Registered', and then 'Cancel registration':

Search events

When you select the 'See all' button under 'Sign up for an event' from the 'Discover' page, this will take you to the 'Search events' page where recommended user group events are shown. You can choose a new location by typing in the location box, choose a specific date or format and sort results:

When you start searching for an event by typing a new location in the location field, suggested locations will automatically render:

Your Events

You can access all your user group events, current and past, that you have registered for by clicking 'Your events'.

If you don't have any events, you can choose 'Browse events' to find one.

 

Bulk Private Messaging

From your user group home page, click on "manage group" and on the drop down select "message members"

From here, you will be redirected to a private message field. This is where you will draft a message to you members. 

Press the blue "send" button in the right-hand corner of your screen. 

 

Note: Once a message is sent, it cannot be undone. 

 

You can go and see your messages at the top of your screen under the bell icon. 

Click on the message and it will bring you straight over to the private message area that is located in your profile. 

 

Members are also now able to private message user group leaders directly in the same way that a leader can message their members.

If you need user group related support, please submit your support request via our community support form. You can access the support form by clicking on the blue sticky button on any user group page in the Dynamics 365 community. The support form is also listed here for reference: https://aka.ms/D365CommunitySupport

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