Overview
Managing a large-scale Microsoft Power Platform environment can be challenging, especially when it involves multiple Dynamics 365 CRM applications used across sales, service, and marketing teams. Performance issues such as slow loading, app crashes, or access failures can often go unnoticed until they escalate, impacting productivity and user experience.
To address this challenge, the Alerts feature in the Power Platform Admin Center provides a proactive way to monitor resource health and application performance. By setting up alerts, administrators can detect and resolve issues before they affect end users, ensuring higher uptime and smoother operations.
Business scenario
A global organization leveraging Dynamics 365 CRM for day-to-day operations faced recurring issues where users encountered delays or errors while opening model-driven apps. Often, these incidents went unreported until they disrupted workflows and caused frustration among teams.
After implementing Power Platform Alerts, administrators began receiving immediate notifications whenever the app’s success rate dropped below 100%. These alerts helped identify potential issues such as connection failures, permission errors, or licensing conflicts, well before users experienced any disruptions.
This proactive monitoring drastically improved reliability, minimized downtime, and enhanced user confidence across the organization.
How Power Platform Alerts work?
Prerequisites
To configure and manage Power Platform Alerts:
- The admin must have Tenant or Environment Administrator
- The target environment must be of Managed Type.
Step-by-step guide to Setting Up Alerts
Step 1: Access the Power Platform Admin Center
Open the Power Platform Admin Center and sign in with the appropriate administrator credentials...Read More>>
