Announcements
Welcome back to Ask a Community Pro, the series celebrating the experts, builders, and leaders who power the Power Platform community!
In Episode 4 with Tom Gioielli, You'll Learn:
Why your Power Automate flow fails when an account is owned by a team instead of a user
How to use "Show Raw Inputs" to diagnose exactly what data is being passed into a step
What a polymorphic lookup is and why the correct table reference (user vs. team) matters
How to fix the issue dynamically using a conditional check on the owner table type
Best practices for building flows that handle both user and team ownership gracefully
Tom also shares why the Dynamics community is such a powerful resource for people at every skill level, from those just starting out without a technical background to seasoned developers who still learn something new every time they jump in.
Timestamps:
0:00 – Why community matters for non-technical builders
1:00 – The scenario: A cloud flow that creates an opportunity record
1:32 – Running the flow and spotting the error
2:22 – Diagnosing the issue with Show Raw Inputs
3:24 – Understanding the polymorphic lookup problem (user vs. team)
4:05 – How to fix it dynamically with a conditional check
5:03 – Closing thoughts: Why you should always engage with the community
#PowerPlatform #PowerAutomate #Dynamics365 #CRM #FlowTroubleshooting #PolymorphicLookup #AskACommunityPro #Community
