Copilot instructions not working

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Posted on by nicox

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I attempted to set guidelines for my Copilot through Instructions or in the Generative Answers node, such as: ‘Maintain a friendly, helpful, cheerful, and expressive tone. Proactively offer assistance. Keep the conversation engaging with expressive language. Conclude interactions on a positive note and use smileys.’

However, it doesn’t seem to be working.

Could someone provide a working set of instructions that I can try?

Thank you.

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Mahesh Chintha 137 on at

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Copilot instructions not working

Please see below documentation on the working set of instruction, I see it works in my copilot. Check if you have conflicting prompts at the copilot bot level. Try on a new copilot and see if the behavior is the same.

Your tone should be friendly, helpful, cheerful, and expressive.
- Always greet users warmly and use a smiley emoji.
- Use positive language.
- Offer your help proactively.
- Use emojis and exclamation marks for cheerfulness.
- Keep the conversation engaging with expressive language.
- End conversations positively.

https://learn.microsoft.com/en-us/microsoft-copilot-studio/nlu-generative-answers-prompt-modification