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Power Platform Community / Forums / Copilot Studio / Copilot instructions n...
Copilot Studio
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Copilot instructions not working

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Posted on by 169
I attempted to set guidelines for my Copilot through Instructions or in the Generative Answers node, such as: ‘Maintain a friendly, helpful, cheerful, and expressive tone. Proactively offer assistance. Keep the conversation engaging with expressive language. Conclude interactions on a positive note and use smileys.’

However, it doesn’t seem to be working.
 
Could someone provide a working set of instructions that I can try?
 
Thank you.
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  • Mahesh Chintha Profile Picture
    158 on at
    Please see below documentation on the working set of instruction, I see it works in my copilot. Check if you have conflicting prompts at the copilot bot level. Try on a new copilot and see if the behavior is the same.
     
    Your tone should be friendly, helpful, cheerful, and expressive.
    - Always greet users warmly and use a smiley emoji.
    - Use positive language.
    - Offer your help proactively.
    - Use emojis and exclamation marks for cheerfulness.
    - Keep the conversation engaging with expressive language.
    - End conversations positively.
     

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