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ContentFiltered when responding to email trigger

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Posted on by BS-08011912-0

I've built an agent in copilot studio with a trigger to get email. i've sent a very simple email with "what's 1 + 1" in the subject and nothing else in the body, and it's getting flagged for contentfiltering. how can i fix this?

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BS-08011912-0 10 on at

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ContentFiltered when responding to email trigger

Hi it turns out there not enough text in my email. I was using a very short sentence. Once i used real text, it just worked. I didn't have to tweak any other settings. I'm not sure how that'll work if users are very terse with something.

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Michael E. Gernaey 47,111 Super User 2025 Season 2 on at

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ContentFiltered when responding to email trigger

BTW I am happy to try to repro this based on your Agent if you want to share that and your flow.

Just explain what you expect yours to do and I will do it and see if i can repro it as I ahven't been able to with mine.

Its possible its a DLP or other settings in your own tenant too.

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Michael E. Gernaey 47,111 Super User 2025 Season 2 on at

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ContentFiltered when responding to email trigger

Hi @BS-08011912-0

Apologies, I wanted to reach back out. I did try to reproduce the issue and could not.

There must be something we are missing.

What Topics do you have and how are they triggered?

For your output to the Bot, is it just the standard use the body or whatever it is?

If you remove the default and just do something like

use EmailAddressAs: PutDynamicTohere

Does it do the same thing?

If you do not have a topic to run, please make sure to have one that will pick that up.

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BS-08011912-0 10 on at

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ContentFiltered when responding to email trigger

thank you for helping. powerautomate shows it's successful, but i know it's not.

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Michael E. Gernaey 47,111 Super User 2025 Season 2 on at

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ContentFiltered when responding to email trigger

Hi @BS-08011912-0

Can you go to the Flow itself and see what it says in there please.

just log into powerautomate.com and the environment this is in, and look for the flow it will be there.

Hopefully that tells us something else.

But i believe.. more and more they are essentially auto setting DLP or other policies inherently to block these type of transactions (with the operator) as more and more people are hitting this issue lately

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