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Copilot Studio - Calling Actions from Copilot S...
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Sorry, I am not able to find a related topic. Can you rephrase and try again?

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Posted on by 2
I have an agent that uses a sharepoint "Get Items" Connector action instead of Topics to query a list and generate a response.
 
When I try to ask any follow up questions, the bot will trigger fallback if it is turned on, otherwise returns this error message: "Sorry, I am not able to find a related topic. Can you rephrase and try again?"
 
Content Moderation is set to Low, I tried setting the fallback count to 100000, the error persists on GPT 4.1 and 5.0 at a minimum (i have not tried other models). 
 
I've discovered a workaround where turning General Knowledge on allows it to answer follow ups, however for my use case I want it to answer only using relevant information, but turning general knowledge on allows it to use irrelevant outside information.
 
I believe this is a known issue as I've been in two support calls with Microsoft so far to discuss this issue, where they were able to reproduce the issue.
 
Any updates and other workarounds would be appreciated.
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    rzaneti Profile Picture
    4,240 Super User 2025 Season 2 on at
    Sorry, I am not able to find a related topic. Can you rephrase and try again?
     
    Are you experiencing this issue on Teams? If yes, you're right: this is a known issue for a few months now, and Microsoft still don't have a solution, or a workaround:
     
     
     
    If this solved your issue, please mark it as Accepted Answer.
    👍 If it helped, feel free to give it a like!

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  • HF-21111708-0 Profile Picture
    2 on at
    Sorry, I am not able to find a related topic. Can you rephrase and try again?
     
    I have not published the agent anywhere due to this issue, so I only know that the issue happens in the test panel in the Copilot Studio editor.

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