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Power Platform Community / Forums / Copilot Studio / Copilot studio respond...
Copilot Studio
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Copilot studio responding in teams but not in M365 copilot

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Posted on by CU21041250-0 2
My agent is successfully calling the correct agent and receiving a response, but the response isn’t appearing in Microsoft 365 Copilot. However, the same agent works fine in Teams. Occasionally, I do see responses in Copilot Studio, but not consistently. What could be causing this, and what might I be missing?
Data Agent Issue 2.png
Data Agent Issue 1.png
Categories:
Calling actions from Copilot Studio
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  • Suggested answer
    Haque Profile Picture
    Haque 1,988 on at
    Hi @CU21041250-0,
     
    Can you please check these three thigns:
    1. Agent is published and enabled for Microsoft 365 Copilot channel explicitly, not just Teams.
    2. All users testing in Microsoft 365 Copilot have the required licenses and permissions.
    3. Agent’s authentication settings (e.g., “Authenticate with Microsoft”) are correctly configured for MS 365 Copilot.
    ​
    I am sure some clues I tried to give. If these clues help to resolve the issue brought you by here, please don't forget to check the box Does this answer your question? At the same time, I am pretty sure you have liked the response!

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