It seems my sessions are getting recorded, but the reactions are not.
I know the users are reacting "thumbs up and down" and providing feedback, but none of it is being recorded. My agent is published; I've sat down with users to see them provide input/reactions and even attempted to do the reactions myself. It's been days, and no results whatsoever in the reaction section.
Does anyone know what could be wrong or if this is an error?
