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Power Platform Community / Forums / Copilot Studio / error when trying to s...
Copilot Studio
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error when trying to send email via 'Send an email notification (V3)'

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Posted on by CU12011942-0 4
I am trying to get a copilot to send an email via 'Send an email notification (V3)' action. However I keep getting the following error.
"Error Message: The connector 'Mail' returned an HTTP error with code 401. Error Code: ConnectorRequestFailure Conversation Id:...'
 
I suspect it may be a permissions issue, but I cannot find any information on this error.
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  • Verified answer
    Artur Stepniak Profile Picture
    Artur Stepniak 1,539 Moderator on at
    Hello,
     
    it's a permission issue, please check if you can use the connector within PA flow. If yes, then you can overcome this by using a flow to send a notification.
     
    In case of any other questions, let me know. If the answer helped you, mark it, so that others can benefit from it.
     
    Best regards,
     
    Artur Stepniak
    Interested in GenAI? Visit my site!
  • CU12011942-0 Profile Picture
    CU12011942-0 4 on at
    Thanks Artur, testing as a Power Automate flow helped me discover that using the Send email V3 was the issue. V2 worked a treat for me.

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