Unable to create a connection for the connection ID

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Posted on by CU09080934-3

Hello,

I have type message :

Unable to create a connection for the connection ID

“/providers/Microsoft.PowerApps/apis/shared_excelonline/connections/shared-excelonline-xxxxxxxxxxxxxxxxxxx.” The API policies for the environment “xxxxxxxxxxxxxxxxxxxxx” could not be found."

My envirronnement is "by default"

I cannot even create a new connection

Failed to retrieve UserSettings data from the Power Apps island API. HTTP status code: InternalServerError, error: Unexpected error occurred: 'System.InvalidOperationException: The PowerApps service API call failed with HTTP status code: 'BadGateway' and content:

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Michael E. Gernaey 47,125 Super User 2025 Season 2 on at

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Unable to create a connection for the connection ID

Hi @CU09080934-3

My guess is, there are some DLP policies in the Default Environment blocking you.

Companies/Users should not really use Default at all. Its not good to do all your development etc there as it is a free for all. What companies do is block that through DLP policies and Roles.

So you'd have to find out what roles you have and if any dlp policies exist, or change into your dev/other environment and work there.

If these suggestions help resolve your issue, Please consider Marking the answer as such and also maybe a like.

Thank you!
Sincerely, Michael Gernaey

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