I’m encountering an issue in Canvas app that allows users to raise requests with attachments, which are then reviewed by the admin via the Model-Driven app.
However, in some cases, we’ve observed that the attachment file becomes corrupted or fails to open properly when a user uploads it through a Canvas app and then attempts to download it from a Model-driven app. In certain instances, the downloaded file does not open. Interestingly, if the user re-uploads the same file and then downloads it again from the Model-driven app, it works as expected.
