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Engage with the Community
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Videos won't load

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Posted on by 4
I can't watch lesson videos. It is constantly telling me to sign in. Is anyone else having the same issue.
  • RR-26062356-0 Profile Picture
    4 on at
    Videos won't load
    I have tried private browsing on both chrome and safari and still asking me to sign in.
  • Michael E. Gernaey Profile Picture
    43,901 Super User 2025 Season 1 on at
    Videos won't load
     
    Are you referring to Learn modules or Power Up or other?
     
    I would try clearing your cache, going in private or incognito mode and try again.
     
    and do it in a completely different browser so it doesn't have cached credentials.
     
    If this resolves your issue please Mark as such Thanks!!

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