interesting, seems like a bug to me if it's really the case that voice template is not visible after clicking "Show more" and on the main screen it's visible. Nevertheless, there aren't any prerequisites for the template to show, at least I don't know of any. ;-)
In case of any other questions, let me know. If the answer helped you, mark it, so that others can benefit from it.
can you send a screenshot of the error that you have?
Best regards,
Artur Stepniak
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