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Copilot Studio - Bot Analytics

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UserFeedback and buttons not enabled in Custom UI

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Posted on by CU09101420-0

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Hey Team,

I'm trying to build custom UI using the documentation mentioned below,

https://learn.microsoft.com/en-us/microsoft-copilot-studio/customize-default-canvas?tabs=webApp

Since the User Feedback is in preview state it is not enabled in the custom UI.

Please help us in integrating them in the Custom UI.

I'm attaching the screenshot below.

Thanks,

Praveen Kumar B

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Giraldoj 697 Super User 2025 Season 2 on at

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UserFeedback and buttons not enabled in Custom UI

Hi there,

as you can see in the documentation you sent even microsoft samples does not have feedback integrated

the only thing that comes to my mind is that you could use an adaptive card in your agent topic to handle the feedback:

https://learn.microsoft.com/es-es/microsoft-copilot-studio/guidance/adaptive-card-add-feedback-for-every-response

Hope it helps!

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