Trigger Conditions

(1) Share

Report

Posted on by CU01101358-0

I am attempting to add a trigger condition that starts when a user changes a status to approved. This then would send an email telling a seperate user their ticket is closed and date updated.

I have generated a trigger condition but when I try to test it nothing happens. I do not get any errors just nothing happens. I have checked the trigger condition several times and changed it but I get the same issue. Never an error just nothing happens.

As you can see Test is not shaded out but when I click there is no response and a test will not even start to run.

Categories:

Process Advisor

All responses (1)

Answers (0)

FLMike 26,301 on at

Like (0)

Report

Trigger Conditions

Hi

Are the previous runs for sure an Approved state change?

Also, I see you have a split configured, how come?