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Power Platform Community / Forums / Copilot Studio / Ownership Change and M...
Copilot Studio
Suggested Answer

Ownership Change and Modifying the Quota Limit

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Posted on by 36
Hi folks,
I had a MCP server that I had worked on which I wanted to make it accessible to the wider audience (within my organization) so then I created a custom connector (Power Apps connector) registered it and created the respective connection and then in Co-Pilot studio create a new agent and added the custom tool (established the connection). In the test mode it work as intended and then the agent was published so that it can be easily accessed. After the gent was published I noticed few issues:

1: A message (from the agent): This agent is currently unavailable. It has reached its usage limit. Please try again later
(Right now it seems the agent is published in default environment of our org).

2: The next question was how can I transfer the ownership of the agent to some other individual, right now since I have created the agent I am the owner. I wanted to transfer the ownership to an individual who already is been added as an 'Editor' (shared the agent) and since he has the publishing access (the right to publish the agent), I am thinking of transferring the control. To add to this now if we want to keep a track of the usage and the quota been assigned to the agent and to avoid running into any issues like Usage limit reached how to approach this.

At the moment to over come the usage limit issue (the first issue) what I am doing is I simply one query at a time (i.e. fire a prompt then get a response, then wait for 5-6 min and then run another query get a response) this isn't ideal .So if anyone can share their inputs for the same it will help.

Note: I also tried to check the licensing under Power platform admin center but since I do not have the appropriate permission was not able to access them
 
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I have the same question (0)
  • Suggested answer
    Sunil Kumar Pashikanti Profile Picture
    1,353 Moderator on at
     
    This is expected Copilot Studio behavior, not an agent or connector issue.

    The message “This agent is currently unavailable. It has reached its usage limit” means the Dataverse environment hosting the agent has hit Copilot Studio quotas (very common in default/trial environments). Quotas are enforced per environment, not per agent.
     
    Ownership cannot be transferred by an editor, only a Power Platform/Tenant admin can reassign agent ownership.
     
    To fix:
          Move/recreate the agent in a sandbox or production environment
          Enable Pay‑As‑You‑Go or prepaid Copilot capacity
          Monitor usage in Power Platform Admin Center
     
    Waiting between prompts works because of throttling, but it isn’t a real solution.
     
    This is not a defect, but a licensing and capacity governance issue.
     
     
     
    ✅ If this answer helped resolve your issue, please mark it as Accepted so it can help others with the same problem.
    👍 Feel free to Like the post if you found it useful.
  • Sidhant_22 Profile Picture
    36 on at
    Hi @Sunil Kumar Pashikanti,
    Thanks for the response and sharing the relevant thread which demonstrated the high level steps to set the capacity. I had quick follow up questions:
    Does the ownership has any role with the quota part. Assume the user who is the editor in my agent has the privileges to publish the agent (and may have a premium workspace) so if they end up creating the agent and the end users start using will this quota limit (agent unavailable at the moment) be resolved (even if its deployed in default environment) or the ownership of the agent has nothing to do with this, it dependent on the environment wherein the agent is published.
     
    Regards,
    Sidhant
  • Sunil Kumar Pashikanti Profile Picture
    1,353 Moderator on at
     
    Ownership, editor privileges, or having a premium workspace do NOT affect Copilot Studio usage quotas.
    The quota is entirely determined by the Dataverse environment where the agent is published.
    Quotas are:
         Enforced per environment
         Shared across all Copilot agents in that environment
    That’s why the error says: “This agent is currently unavailable. It has reached its usage limit.”
    It’s not the agent, it’s the environment.
     
    So even if:
         The agent creator/editor has premium licenses
         The agent owner has full publish rights
         The agent works perfectly during authoring/testing
    If the agent is published in the Default environment (or a trial enviromnent) without sufficient Copilot Studio capacity, end users will still hit the “agent unavailable / usage limit reached” error.
     
    1) Does the ownership has any role with the quota part?
    No, Agent ownership only controls:
         Who can edit
         Who can publish
         Who can manage the agent
    It does not control:
         Runtime message limits
         Session limits
         Throughput
         Availability to end users
    Once published, the agent draws usage from the environment’s capacity, not the owner’s license.
     
    2) Assume the user who is the editor in my agent has the privileges to publish the agent (and may have a premium workspace) so if they end up creating the agent and the end users start using will this quota limit (agent unavailable at the moment) be resolved (even if its deployed in default environment) or the ownership of the agent has nothing to do with this, it dependent on the environment wherein the agent is published?
    No, not for end-user usage.
    Premium licenses (for the maker/editor):
         Allow agent creation
         Unlock features
         Allow publishing
    But:
         End-user runtime consumption ignores the editor’s license
         Quotas are not pooled across user licenses
    Think of it like this:
         Licenses let you build the agent.
         Capacity lets users talk to it.
    Finally for your scenario:
    If a user who is an editor creates and publishes the agent in the Default environment, will usage limits be resolved because of their privileges?
    Answer is No.
    If the agent is:
         Published in the Default environment
         And no Copilot Studio capacity is assigned
    Then:
         End users will still hit quota limits
         Regardless of who owns or created the agent
     

    ✅ If this answer helped resolve your issue, please mark it as Accepted so it can help others with the same problem.
    👍 Feel free to Like the post if you found it useful.

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