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Power Platform Community / Forums / Copilot Studio / Copilot Studio poll Te...
Copilot Studio
Suggested Answer

Copilot Studio poll Teams Channel new message and send auto-reply

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Posted on by 30
I would like to know can Copilot Studio 
  • poll new message from a Teams Channel at a specified intervals (say 5 mins)
  • after AI generated an answer on the message from the Teams Channel, can I use adaptive card to send the reply back to the channel
Or this needs to be done with something like Agent Flow. I am not sure can adaptive card directly trigger Agent Flow.
 
 
I have the same question (0)
  • Suggested answer
    frago Profile Picture
    151 on at

    Hi @KW-18110402-0

    Yes — but with a few caveats.


    • Polling Teams messages:

      Microsoft Copilot Studio itself doesn’t natively poll a Teams channel on a timer (e.g., every 5 minutes). For that, you typically use Microsoft Power Automate with a scheduled trigger or Teams trigger, then pass the message into Copilot (or an agent flow).

    • Sending replies with Adaptive Cards:

      Yes, you can send a response back to a Teams channel using Adaptive Cards. This is commonly done via Power Automate or a bot action after generating the AI response.

    • Do you need Agent Flow?

      If your logic is simple (fetch → generate → respond), Power Automate is enough.

      Use an Agent Flow (Copilot Studio orchestration) if you need more complex multi-step reasoning or tool use.

    • Triggering Agent Flow from Adaptive Card:

      Not directly. Adaptive Cards don’t trigger flows by themselves — you need an action (e.g., submit) that calls Power Automate or a bot endpoint, which then invokes the Agent Flow.
     
     
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    If this solved your issue, please mark it as ✅ Accepted Answer.
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    Best regards,
    Piotr
     
     
  • André Arnaud de Calavon Profile Picture
    522 on at
    Hi,

    In case you create a trigger for your agent in Copilot Studio, this will create a flow using a specific connector. That can be a recurrence trigger. You can then edit the trigger flow and add actions, like reading a Teams channel.
    You can also act on all new Teams messages added as trigger. Using Copilot Studio, an Agent Flow, or Power Automate Flow depends on the exact requirements, number of expected AI calls and the expected results. These three options can send an adaptive card to Teams. 
  • KW-18110402-0 Profile Picture
    30 on at
    I want to further ask if i want the adaptive card to be non-blocking to new message which trigger my copilot studio agent, i should use "send a message" with adaptive card instead of "Ask with Adaptive Card"? 
  • André Arnaud de Calavon Profile Picture
    522 on at
    Hi,

    You can use the action Post card in a chat or channel. This is sending the adaptive card. The action Post adaptive card and wait for a response will await a reply which you potentially don't need.

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