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Power Up Program - Introduction to the Power Pl...

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Unable to Open Modules after sign in

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Posted on by CU05081903-0

Hello, I am not able to access any of the modules after clicking on sub-modules. I am attaching video for reference.

After these 2 steps, the main video remains on sign in screen. Here is video link on my one drive - https://learnwithpowerup-my.sharepoint.com/:v:/g/personal/mhardik33_learnwithpowerup_onmicrosoft_com/EaPXt8lTVtlHpfsujYjCz0UBKq8TEPIHWpSsJ8RkccneEg?nav=eyJyZWZlcnJhbEluZm8iOnsicmVmZXJyYWxBcHAiOiJPbmVEcml2ZUZvckJ1c2luZXNzIiwicmVmZXJyYWxBcHBQbGF0Zm9ybSI6IldlYiIsInJlZmVycmFsTW9kZSI6InZpZXciLCJyZWZlcnJhbFZpZXciOiJNeUZpbGVzTGlua0NvcHkifX0&e=IenSFd

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w.p 6,743 Super User 2025 Season 2 on at

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Unable to Open Modules after sign in

@CU05081903-0 Hi,

Try using the Microsoft Edge browser. Create a new profile and sign in using your Power Up email account.

If the issue persists, I would recommend contacting the Power Up team: PowerUp-Support@microsoft.com

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plkgupta29 4 on at

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Unable to Open Modules after sign in

Can you try another browser ? I tried using Chrome and its working fine.

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Michael E. Gernaey 47,125 Super User 2025 Season 2 on at

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Unable to Open Modules after sign in

Hi @CU05081903-0

I would reach out to powerup-support@microsoft.com

also you can look at the FAQ as it has some information related to the issues folks are having.

If these suggestions help resolve your issue, Please consider Marking the answer as such and also maybe a like.

Thank you!
Sincerely, Michael Gernaey

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