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Design studio - templates returning "Rendering a page with empty content value" error

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Posted on by JM-24071315-0

I am developing a customer support portal using the provided default templates, however since Thursday 17th July I have had multiple of the pages (not all) being uneditable in the design studio because I'm getting an error message saying "Rendering a page with empty content value". If I select "Continue Editing" it simply gets stuck and greyed out. I have tried creating a brand new site with the same template untouched and the same pages are unusable. the templates I get the error with include: Home, Forums, Knowledge Base - Home, My Support, Customer Service - Create Case and Profile.

The website functions perfectly on the desktop preview with all previously mentioned pages displaying fine and without errors.

Any suggestions are much appreciated!

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PPDS Render Error...

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Michael E. Gernaey 47,125 Super User 2025 Season 2 on at

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Design studio - templates returning "Rendering a page with empty content value" error

Hi @JM-24071315-0

This is honestly very weird.

If you export the Site and load it into another environment do you get the same issues?

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JM-24071315-0 2 on at

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Design studio - templates returning "Rendering a page with empty content value" error

Hi @Michael E. Gernaey

The website is published and works fine when visiting the link, the error is only when I try and edit the pages in the design studio on make.powerpages.com . I hope that helps!

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Michael E. Gernaey 47,125 Super User 2025 Season 2 on at

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Design studio - templates returning "Rendering a page with empty content value" error

Hi @JM-24071315-0

Can I get clarification on one thing. When you say its working in preview mode. do you mean with your published (already existing) or when you use preview mode in the Design Studio, yet the pages won't load.

Just want to clarify that real fast.

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