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Power Pages - General Discussions
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Mutlistep form step URL not working anymore.

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Posted on by 113
We are using multistep form to submit applications, Its public form, to use temporary table for submissions. We capturing steps URL so user can go back and continue submissions. It use to work and user would get link and would retrieve his last step to continue for example from step he stopped, but now it is showing record is not found. Standard URL has sessionId and stepID parameters which worked to retrieve data..  Something likely changed in Power pages, now it not retrieving records. It works fine to move back on pages during session but once you use link within new browser session it not getting record.
Any thoughts how to fix it?
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  • Suggested answer
    Ajlan Profile Picture
    206 on at
    Mutlistep form step URL not working anymore.
     
    This issue is likely due to recent changes in how Power Pages handles multistep form sessions. Even if you're passing  and stepId in the URL, the platform now validates the active browser session via cookies. If you're in a new session (like Incognito), it won’t retrieve the record.
     
    Microsoft documentation confirms this:
    Multistep forms store progress in the adx_webformsession table, tied to the user's session URL
     
    The “Start New Session On Load” setting controls whether the session can resume across browser instances URL
     
    To support resuming across sessions, consider generating a custom resume token (GUID) and loading the record based on that instead of relying on sessionId.
     
    Cheers 🎉
  • Willgart Profile Picture
    6 on at
    Mutlistep form step URL not working anymore.
    Hi,
    we are suffering an issue this week too.
    not around a form, around a codecomponent liquid tag.
    (a code working for month suddenly stop working)
     
    but I'm curious, I see a lot of post this week with different issues occuring for no reason, like in my case.
     
    our power pages version was updated to 9.7.7.18 (service/about page)
    and we are not suffering this problem in production which has the version 9.7.7.11
     
    so... did you have the same version?
    I suspect a big problem on the MS side with their recent release.
     
  • Zhenya Profile Picture
    113 on at
    Mutlistep form step URL not working anymore.
    Thank you guys for responses. 
    Permissions for table didn't change, It has global [permissions and full read/write access for Anonymous users. During opened session I can copy steps URL and can open them in another browser windows (within same session) with no issues. Not working in Incognito mode and when tried open link later as new session. Something seems stored during session to validate permissions. 
  • Suggested answer
    Ajlan Profile Picture
    206 on at
    Mutlistep form step URL not working anymore.
    Hello @Zhenya
     
    This behaviour is typically related to table permissions and anonymous access. Power Pages has recently introduced several security enhancements, and as a result, access to temporary/session records may be blocked unless explicitly permitted.
     
    Fix: Check and Update Table Permissions
    1. Navigate to Power Pages > Security > Table Permissions.
    2. Locate the table used to store the form data (temporary or custom entity).
    3. Ensure a Read permission exists and is assigned to the Anonymous Users web role.
    4. Set the Record Scope to Global or ensure it allows lookup by ID. Avoid using "Self" scope, as this ties access to the session or ownership, which breaks across sessions.
     
    Cheers 🎉!
  • Lucas001 Profile Picture
    2,294 Super User 2025 Season 2 on at
    Mutlistep form step URL not working anymore.
    Hi @Zhenya,
     
    could you check if you changed any permission to the underlying table?
    If not could you grant full read/write access and test it once more.
     
    A record is created for each multistepform started. The user must have access and should be able to continue by your provided link.

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