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Power Platform Community / Forums / Engage with the Community / Issues with the authen...
Engage with the Community
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Issues with the authenticator app loggings 

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Posted on by EQ-02111515-0 2
How do you re-activate your account in the authenticator app where you can't have access to approved codes or verification codes when sent during signing into the platform. Instances where you don't have any recovery emails attached. Will be glad to hear the steps you took to resolve this. Thank you
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  • Verified answer
    Michael E. Gernaey Profile Picture
    Michael E. Gernaey 51,550 Super User 2025 Season 2 on at
    Issues with the authenticator app loggings
     
    If its for the power up program please email powerup-support@microsoft.com 
     
    So they can reset your MFA
     

    If these suggestions help resolve your issue, Please consider Marking the answer as such and also maybe a like.

    Thank you!
    Sincerely, Michael Gernaey

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