Skip to main content

Notifications

Community site session details

Community site session details

Session Id :
Copilot Studio - Building Copilot Studio Chatbo...
Unanswered

Create generative answers

(3) ShareShare
ReportReport
Posted on by 64
Hi, I have built an agent and exploring the "Create generative answers" node in Fallback and Conversational boosting Topics.
 
I put a prompt in both nodes but the agent doesn't provide any response at all. It just ends the topic and says "No information was found that could help answer this" (in the test environment). 
 
How can I fix this?
 
Thank you.
Categories:
  • lbensen22 Profile Picture
    64 on at
    Create generative answers
     
    I haven’t added any knowledge in both Fallback and Conversational boosting. Is this a requirement?
     
    I am not sure if the Copilot is enabled. I don’t I have access to the admin center. 
  • Sohom Ghorai Profile Picture
    87 on at
    Create generative answers
    Hi @lbensen22, Could you please confirm whether sufficient knowledge sources have been added or if Copilot's built-in intelligence is enabled?
  • ronaldwalcott Profile Picture
    3,653 on at
    Create generative answers
    Can you show what you have completed? What knowledge sources have you linked to? 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

🌸 Community Spring Festival 2025 Challenge Winners! 🌸

Congratulations to all our community participants!

Warren Belz – Community Spotlight

We are honored to recognize Warren Belz as our May 2025 Community…

Congratulations to the April Top 10 Community Stars!

Thanks for all your good work in the Community!

Leaderboard > Copilot Studio - Building Copilot Studio Chatbots in Microsoft Teams

Overall leaderboard

Featured topics