web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Power Automate - Using Connectors
Unanswered

Get Emails (V3) failing when another uses it with error about shared mailboxes

(0) ShareShare
ReportReport
Posted on by 12
My flow is called from Power Apps.  The user is setup as a run-only user.  The connection for the current user reflects his mailbox address.  The same flow has SharePoint and Teams connections that work fine for the user.  But Get Emails (V3) fails with the following message:  "Your flow is failing.: As of May 6, 2020, shared mailbox support was added for certain operations with an optional 'Mailbox address' parameter, allowing you to specify a shared mailbox address for your operation to access. If you were using this operation prior to May 6, 2020, you will need to explicitly update your operations to specify the shared mailbox address. Please follow the Office 365 documentation for more information: https://docs.microsoft.com/en-us/connectors/office365/#shared-mailbox-support".  
 
Is this a bug or is there something I'm missing?
Categories:
I have the same question (0)
  • narayan225 Profile Picture
    2,543 Super User 2025 Season 2 on at
    Get Emails (V3) failing when another uses it with error about shared mailboxes
     
    You will need to check the Get Emails (V3) action to find the issue.
     
    Check if the parameters you have specified are correct and if those parameters match the user's mailbox (the one thats running the flow).
     
    If possible paste a screenshot (with sensitive information sanitised) in the thread so that we can troubleshoot more.
     
    Cheers!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Coming soon: forum hierarchy changes

In our never-ending quest to improve we are simplifying the forum hierarchy…

Chiara Carbone – Community Spotlight

We are honored to recognize Chiara Carbone as our Community Spotlight for November…

Leaderboard > Power Automate

#1
Michael E. Gernaey Profile Picture

Michael E. Gernaey 503 Super User 2025 Season 2

#2
Tomac Profile Picture

Tomac 493 Moderator

#3
Expiscornovus Profile Picture

Expiscornovus 246 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics